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- Delivery & returns
Hyve in Saudi Arabia: delivery, returns and payment
Checked by Noura Alshammari · updated
Hyve in Saudi Arabia: free delivery from SAR 299, 15-day returns, cash on delivery yes, Tabby yes. From the store’s own pages, read 10 Nov 2026.
At a glance
| Free delivery from | SAR 299 |
|---|---|
| Delivery fee below that | SAR 10 |
| Return window | 15 days |
| Free returns | No |
| Cash on delivery | Yes |
| Tabby | Yes |
| Tamara | Yes |
| Apple Pay | Yes |
From the store’s own pages
| The store | The about page on 10 Nov 2026: the Arabic page calls Hyve a Saudi brand and says it sells versatile wardrobe essentials that mix comfort, elegance and conscious sustainability, designed for movement and rest, including exercise, slowing down and errands. The English about page says Hyve was born in Saudi Arabia and sells versatile wardrobe essentials that blend comfort, elegance and thoughtful design, for movement and stillness. The English homepage footer states commercial number 1010625656 and tax number 300047214900003. The contact page: WhatsApp +966920013438 and email support@myhyve.me. The English contact answer also writes support@faly.me next to the return-policy link. The English FAQ says support hours are Monday to Friday, 7am to 3pm. The Arabic FAQ page does not state those hours. |
|---|---|
| Delivery | The contact page on 10 Nov 2026, in Arabic and English: inside Saudi Arabia an order is delivered within 3 to 5 days of confirmation, and it may take longer during offers. Free delivery for orders of 299 riyals or more, and a shipping charge of SAR 10, are both listed under delivery inside Saudi Arabia. The next heading in the same answer is delivery outside Saudi Arabia to the GCC (UAE, Bahrain, Kuwait, Oman and Qatar). The first line under that heading reads for orders less than 299 SAR, then free delivery from 599 riyals, and a charge of SAR 49 for orders less than 599 SAR. Outside Saudi Arabia the page says delivery takes 5 days from confirmation. This page is Saudi Arabia only. No pages are created here for the other countries. |
| Returns and payment | The refund policy on 10 Nov 2026: an online return or exchange can be requested within 15 days of receiving the order. If it is processed through stores, the store policy of 7 days from receipt applies. The in-store section says 15 days for non-discounted items and 7 days for discounted items and special offers. The item must be unused and in its original condition, with accessories, tags and promotional gifts. The Arabic policy adds that a return or exchange needs the original invoice. The English policy does not state that invoice line. An online return is submitted on the website, and the refund goes back to the same payment method. The English policy says an online refund inside Saudi Arabia is issued after deducting SAR 25 as a return service fee, store returns do not deduct that fee, delivery fees are not refunded, and a manufacturing defect is refunded in full. The Arabic refund policy does not state the SAR 25 amount. It says shipping fees are not deducted when the return is through a store, a manufacturing defect is refunded in full, and the refunded amount does not include delivery fees. The FAQ in both languages says no extra return fee is charged, but SAR 25 is added inside Saudi Arabia (SAR 80 outside) for the shipping company, that amount is waived for an exchange or refund in stores, and a wrong order or an item that is not in its original condition has no fee. Processing may take up to 15 business days. The contact page in Arabic and English lists cash on delivery, Visa, Apple Pay, Mastercard, STC Pay, mada, Tabby and Tamara. The FAQ payment list names the same cards and wallets and does not repeat cash on delivery. The FAQ says VAT is not added to the order and the store takes it on. |
| The code | T3 is 12% off. No cap, no minimum, and no end date are stated with this code. Saudi Arabia only. The free-delivery line from SAR 299 on the contact page is not this code. |
Read on 10 Nov 2026. myhyve.me · myhyve.me · myhyve.me · myhyve.me
Questions shoppers ask
What is the Hyve code?
T3: 12% off. No cap, minimum, or end date is stated. Saudi Arabia only.
Does the code have a cap?
No cap, minimum, or end date is stated.
Which country does T3 work in?
Saudi Arabia only. The contact page describes delivery to other Gulf countries, and this code is not listed for them here.
How long is the return window?
15 days from receipt for an online order. The policy also states 7 days if the return is processed through stores, and 15 days for non-discounted in-store items and 7 days for discounted ones.
What is the minimum for free delivery at Hyve in Saudi Arabia?
Orders from SAR 299 ship free; below that delivery costs SAR 10, according to the store’s own page read 10 Nov 2026.
Can I pay with Tabby or Tamara at Hyve in Saudi Arabia?
Tabby: Yes. Tamara: Yes. A promo code applies to the order total before it is split into instalments.