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Faces in Saudi Arabia: delivery, returns and payment
Checked by Noura Alshammari · updated
Faces in Saudi Arabia: free delivery from SAR 299, 7-day returns, cash on delivery yes, Tabby yes. From the store’s own pages, read 18 Oct 2026.
At a glance
| Free delivery from | SAR 299 |
|---|---|
| Delivery fee below that | SAR 10 |
| Return window | 7 days |
| Free returns | – |
| Cash on delivery | Yes (SAR 15) |
| Tabby | Yes |
| Tamara | Yes |
| Apple Pay | – |
From the store’s own pages
| Standard delivery | Free on orders of SAR 299 and above, SAR 10 below that. Jeddah and Riyadh 2-3 working days, Makkah, Madinah and Taif 3-5, other cities 5-7. |
|---|---|
| Express delivery | 24-hour or next-day delivery in main cities: free from SAR 499, otherwise SAR 15. Two-hour delivery in Riyadh: free from SAR 600, otherwise SAR 40. |
| Cash on delivery | Available, with a SAR 15 fee per order. |
| Payment | Visa, Mastercard and American Express cards, plus instalments with Tabby and Tamara. |
| Returns | Within 7 days of delivery via customer service (8004358000). No returns or exchanges on makeup and skincare, sale or promotion items, or opened products. |
| Refunds | Only the product value is refunded, not shipping or COD fees. Cash orders are refunded as an online voucher, store credit or e-gift card. |
Read on 18 Oct 2026. faces.sa · faces.sa · faces.sa · faces.sa
Questions shoppers ask
What is the free delivery minimum at Faces in Saudi Arabia?
SAR 299 for standard delivery, SAR 499 for express, and SAR 600 for two-hour delivery in Riyadh.
Can I return makeup?
No. The Saudi returns page says makeup and skincare cannot be returned or exchanged.
Is cash on delivery available?
Yes, with a SAR 15 fee per order. Tabby and Tamara instalments are also offered.
How long do I have to return?
Seven days from receiving the order, arranged through customer service on 8004358000.
What is the minimum for free delivery at Faces in Saudi Arabia?
Orders from SAR 299 ship free; below that delivery costs SAR 10, according to the store’s own page read 18 Oct 2026.
Can I pay with Tabby or Tamara at Faces in Saudi Arabia?
Tabby: Yes. Tamara: Yes. A promo code applies to the order total before it is split into instalments.
Codes and other countries
Faces promo codes in Saudi Arabia · Same info for: the UAE