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- The Body Shop
- Delivery & returns
The Body Shop in the UAE: delivery, returns and payment
Checked by Noura Alshammari · updated
The Body Shop in the UAE: free delivery from AED 149, 7-day returns, cash on delivery –, Tabby –. From the store’s own pages, read 2 Nov 2026.
At a glance
| Free delivery from | AED 149 |
|---|---|
| Delivery fee below that | AED 20 |
| Return window | 7 days |
| Free returns | Yes |
| Cash on delivery | – |
| Tabby | – |
| Tamara | – |
| Apple Pay | – |
From the store’s own pages
| Delivery | The delivery and returns page: free above AED 149. Standard delivery and click and collect are AED 20, in 3 to 4 working days. The terms say the partner is Aramex. |
|---|---|
| Returns | 7 days from receipt. Discounted items, or products bought during a sale, can only be exchanged during the sale period. Unused, in the original box and packaging, with the invoice. Opened or tampered packaging is not accepted. They bear the courier cost if you use their courier. Delivery fees are deducted from the refund unless the defect is from manufacturing. A prepaid refund takes 10 to 14 working days after the quality check. A click-and-collect order can be returned in store for instant cash. |
| Payment | The terms: Visa and Mastercard, priced in dirhams. The page does not name cash on delivery, Tabby, Tamara or Apple Pay. |
Read on 2 Nov 2026. thebodyshop.ae · thebodyshop.ae
Questions shoppers ask
What is The Body Shop code?
AC43: 10% off all products.
Where does AC43 work?
The UAE. In Saudi Arabia the code is for the Western region only, for example Jeddah, Makkah, Madinah, Taif and Yanbu, and not the rest of the Kingdom.
Is AC43 new customers only?
No new-customer limit is published. The discount is on all products.
How do I use AC43?
On thebodyshop.ae, add the products to the basket, enter AC43 in the code field at checkout, and check the price drops before you pay.
Does AC43 work outside the Western region in Saudi Arabia?
No. The code is for the Western region only. The examples are Jeddah, Makkah, Madinah, Taif and Yanbu. Not Riyadh, not the Eastern Province, and not the rest of the Kingdom.
When is delivery free?
The delivery and returns page: free on orders above AED 149, and AED 20 for standard delivery or click and collect. It takes 3 to 4 working days.
How long is the return window?
7 days from receipt. Discounted items, or products bought during a sale, can only be exchanged during the sale period. The product must be unused, in its original box, with the invoice.
What is the minimum for free delivery at The Body Shop in the UAE?
Orders from AED 149 ship free; below that delivery costs AED 20, according to the store’s own page read 2 Nov 2026.
Codes and other countries
The Body Shop promo codes in the UAE · Same info for: Saudi Arabia