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Samsung in Saudi Arabia: delivery, returns and payment
Checked by Yousef Alrifai · updated
Samsung in Saudi Arabia: free delivery, 7-day returns, cash on delivery yes, Tabby –. From the store’s own pages, read 8 Nov 2026.
At a glance
| Free delivery from | – |
|---|---|
| Delivery fee below that | SAR 0 |
| Return window | 7 days |
| Free returns | No |
| Cash on delivery | Yes |
| Tabby | – |
| Tamara | – |
| Apple Pay | – |
From the store’s own pages
| Delivery | The delivery-charge page on 8 Nov 2026 says standard delivery is free. The delivery-time page says shipping can vary from 1 to 6 working days depending on the address. The terms of sale say delivery is to an address inside Saudi Arabia only, prices include VAT, and delivery fees are shown separately at checkout. |
|---|---|
| Payment | The cash-on-delivery page says payment can be by credit card, debit card (mada), cash on delivery, or card on delivery, and some of that may be restricted in promotional periods. The terms say choosing cash on delivery adds a fee when the service is available, and they do not state the fee. |
| Returns | The return policy: sealed, unopened products can be returned for a change of mind within 7 days of delivery. A discounted product is refunded at the discounted price, and a bundle is returned together. For a return: 8002474357 or cs.ksa@samsung.com. The terms say cancelling within 7 days of receipt requires that the product was not used, and the customer bears the cancellation costs. For TVs, if a defect is found within 14 days a Samsung representative visits to inspect and replaces the set if it is defective. |
| Installation | The free delivery and installation page says it applies when buying any Samsung home appliance from TVs, refrigerators and washing machines. The page also mentions a return within 7 days and paying with mada. |
| The code is for TVs | PLATFORM150 is 10% off Samsung TVs only, capped at SAR 300. Serial Platform VD and DA divisions: VD is TVs and monitors, and DA is home appliances. Saudi Arabia only. No minimum and no end date are stated with this code. |
Read on 8 Nov 2026. samsung.com · samsung.com · samsung.com · samsung.com
Questions shoppers ask
What is the Samsung code?
PLATFORM150: 10% off Samsung TVs only, up to SAR 300. Saudi Arabia only.
Is PLATFORM150 for TVs only?
Yes. The discount is for Samsung TVs only. The code is for Serial Platform VD and DA divisions: VD is TVs and monitors, and DA is home appliances.
What is the maximum discount?
SAR 300.
Which country does PLATFORM150 work in?
Saudi Arabia only. The store’s terms say delivery is inside Saudi Arabia.