New Balance in Saudi Arabia: delivery, returns and payment

Checked by Noura Alshammari · updated 3 Nov 2026

New Balance in Saudi Arabia: free delivery, 14-day returns, cash on delivery yes, Tabby –. From the store’s own pages, read 3 Nov 2026.

At a glance

Delivery	The terms of sale on newbalance.com.sa: delivery, or collection from a store in the country. Delivery charges and times vary by product, service and address, and they are stated in the order confirmation. The public delivery page does not publish one fixed fee.
Returns	The terms of sale and the returns page on newbalance.com.sa: a 14-day discretionary return from the day you receive an online order, and 14 days as well for a damaged or wrong item. The product has to reach them inside that window, unused, with its invoice. Socks, underwear, swimwear, fragrances, personalised products and clearance marked non-returnable are excluded. Delivery charges are not refunded unless the item is faulty, damaged or wrong.
Payment and what it sells	The terms of sale list Visa and Mastercard, and they mention cash on delivery as a checkout option. New Balance is a sportswear and shoe shop run by Alshaya at newbalance.com.sa. Alshaya’s terms say promotion codes cannot be combined with other offers.

What is the New Balance code?

DWFZ: 10% off in Saudi Arabia and Kuwait. No cap is published and no end date is stated.

Which countries does DWFZ work in?

Saudi Arabia on newbalance.com.sa and Kuwait on newbalance.com.kw only.

Can DWFZ be combined with a sale?

Alshaya’s terms say promotion codes cannot be used with other offers. Check the basket before you pay.

What does delivery cost?

No fixed figure is published. The terms say the charge and the time vary and appear in the order confirmation.

How long is the return window?

14 days from delivery for online orders. Delivery charges are refunded only for a fault, damage or a wrong product.