IGP in the UAE: delivery, returns and payment
Checked by Yousef Alrifai · updated
IGP in the UAE: free delivery, returns, cash on delivery –, Tabby –. From the store’s own pages, read 3 Nov 2026.
At a glance
| Free delivery from | – |
|---|---|
| Delivery fee below that | – |
| Return window | – |
| Free returns | No |
| Cash on delivery | – |
| Tabby | – |
| Tamara | – |
| Apple Pay | – |
From the store’s own pages
| Delivery | The UAE shop at ae.igp.com delivers gifts in Dubai, Abu Dhabi, Sharjah, Al Ain and Fujairah, and it states same-day delivery, plus 60-minute delivery in parts of the UAE. Hamper and cake pages say shipping is free and has no hidden cost, and the homepage FAQ says some gifts include free shipping. No single fee is published for every product, so the basket is the check. |
|---|---|
| Returns | The terms at ae.igp.com/terms: for couriered products, tell them within 10 days of delivery. A damaged, broken or incorrect item can be refunded to the original payment method or as a 12-month IGP voucher. An item you simply do not like is refunded as a voucher only. Personalised products are not returnable. Hand-delivered flowers and cakes are not returnable because they are perishable, and a complaint about them is within 48 hours. The phone is +9714204-9433 and the email is help@igp.com. |
| What it sells | IGP is a gifting shop. The UAE storefront sells flowers, cakes, gift hampers, chocolate and personalised gifts, with delivery inside the UAE. |
Read on 3 Nov 2026. ae.igp.com · ae.igp.com · ae.igp.com · ae.igp.com
Questions shoppers ask
What is the IGP code?
DCM10: up to 15% off in the UAE. No cap is published and no end date is stated.
Which country does DCM10 work in?
The UAE only, on ae.igp.com.
How do I use DCM10?
On the UAE shop ae.igp.com, add the gift, enter DCM10 at checkout, and check the discount before you place the order.
Is shipping free?
Hamper and cake pages say shipping is free. The homepage FAQ says some gifts include free shipping. No single figure covers every product.
Can flowers and cakes be returned?
No. The terms say hand-delivered flowers and cakes are not returnable. For couriered products, tell them within 10 days if the item is damaged or wrong.