Alokozay in Saudi Arabia: delivery, returns and payment

Checked by Mariam Alhammadi · updated 4 Nov 2026

Alokozay in Saudi Arabia: free delivery, returns, cash on delivery yes, Tabby –. From the store’s own pages, read 4 Nov 2026.

At a glance

Delivery	The shipping page on the Saudi storefront publishes the same text as the UAE page: the fee is calculated at checkout, and an order may arrive in more than one delivery at no extra cost. That page still tells the customer to set the country to the United Arab Emirates, and it mentions an ID check on orders above AED 1,500. No separate Saudi fee is published. The phone is 800-8282 and the email is support@alokozayshop.com. The group’s Riyadh address is 7069 King Fahad Road.
Returns	The shipping page says returns are easy within 7 days for non-food items.
What it sells	AlokozayShop is an online grocer from the Alokozay Group: tea, tissues, drinks, diapers, cooking oil and detergent. The app lists card, Apple Pay, PayPal, cash or card on delivery, and the wallet.

What is the Alokozay code?

EV. New customers get 20% off, up to AED 25. Existing customers get 10% off, up to AED 20.

Which countries does EV work in?

The UAE and Saudi Arabia only. The cap is in dirhams in both countries.

Is the new-customer discount different?

Yes. A new customer gets 20% up to AED 25. An existing customer gets 10% up to AED 20.

What does delivery cost?

It is calculated at checkout. No single fee is published. An order may arrive in more than one delivery at no extra cost.

How long is the return window?

7 days for non-food items, as on the shipping page.