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- Tamkeen Stores
- Delivery & returns
Tamkeen Stores in Saudi Arabia: delivery, returns and payment
Checked by Yousef Alrifai · updated
Tamkeen Stores in Saudi Arabia: free delivery, 7-day returns, cash on delivery –, Tabby yes. From the store’s own pages, read 3 Nov 2026.
At a glance
| Free delivery from | – |
|---|---|
| Delivery fee below that | – |
| Return window | 7 days |
| Free returns | No |
| Cash on delivery | – |
| Tabby | Yes |
| Tamara | Yes |
| Apple Pay | Yes |
From the store’s own pages
| Delivery | The delivery policy: within 74 working hours in Jeddah, Makkah, Riyadh, Dammam, Khobar, Al-Ahsa, Khamis Mushait, Jizan, Najran, Hafar Al-Batin, Yanbu and Madinah, if the product is in stock in the customer’s area or the nearest area. Other cities are estimated at 5 to 7 working days. The partners are Naqel, Aramex and Tamkeen’s own team. Delivery fees vary by location and by the number of products, and no single fee is published. The terms page also names a free-delivery offer in Jeddah, Makkah, Riyadh, Dammam and Khobar on all products during the offer, from 1 Oct 2026 until 8 Nov 2026 or until the allocated stock runs out. |
|---|---|
| Installation | The terms page: an offer installation covers fitting the air conditioner only. The base is SAR 75. Removing an old unit is SAR 50 for a window unit and SAR 100 for a split. A freon top-up is at least SAR 50 if the customer accepts extra piping that weakens cooling. Scaffolding is SAR 75 per level above 3 metres. A crane starts at SAR 250 an hour and the customer pays on site. The page also names free installation for selected split and window units in listed cities. |
| Returns | The exchange and return page: exchange within 7 days of purchase, unused, in the original packaging, from the same branch. A full refund is within 3 days if the product is still unused and in its original packaging. After the packaging is opened, or after use within a week, and with no technical fault, 40% to 70% is deducted according to condition for General Supreme, Goldtech and Kiriazi. A home-delivered return costs the customer SAR 100 unless the technical report confirms a manufacturing defect. A Tabby or Tamara return deducts 2%. The homepage banner says exchange within 15 days. |
| Payment and contact | The cancellation section names mada, Apple Pay, Mastercard, Visa, Tabby, Tamara, MisPay and Madfu. Prices are in riyals. The pages do not name cash on delivery. Customer service is 8002444464, and the email is contact@tamkeenstores.com.sa. The homepage: 51 stores in the Kingdom, and the General Supreme agent. |
Read on 3 Nov 2026. tamkeenstores.com.sa · tamkeenstores.com.sa · tamkeenstores.com.sa
Questions shoppers ask
What is the Tamkeen Stores code?
AM1: 5% off sitewide.
Does AM1 have a cap or an end date?
No. No cap and no end date are published. The discount is sitewide, and it is for Saudi Arabia only.
Which country does AM1 work in?
Saudi Arabia only.
How do I use AM1?
On tamkeenstores.com.sa, add the appliance to the basket, enter AM1 in the code field at checkout, and check the price drops before you pay.
When does the order arrive?
The delivery policy: within 74 working hours in the named cities if the product is in stock in the region, and 5 to 7 working days in other cities. Fees vary by location and by the number of products, and no single fee is published.
How long is the exchange and return window?
The policy page: exchange within 7 days, and a full refund within 3 days if the product is still unused and in its original packaging. The homepage banner says exchange within 15 days. A home-delivered return costs SAR 100 unless a manufacturing defect is confirmed.
Is installation free?
The terms page says an offer installation covers fitting the air conditioner only. The base, removal, extra piping, scaffolding and a crane have published fees, and the page also names free installation for selected units in listed cities.
Can I pay with Tabby or Tamara at Tamkeen Stores in Saudi Arabia?
Tabby: Yes. Tamara: Yes. A promo code applies to the order total before it is split into instalments.