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- Mamas & Papas
- Delivery & returns
Mamas & Papas in Saudi Arabia: delivery, returns and payment
Checked by Noura Alshammari · updated
Mamas & Papas in Saudi Arabia: free delivery, 30-day returns, cash on delivery yes, Tabby –. From the store’s own pages, read 2 Nov 2026.
At a glance
| Free delivery from | – |
|---|---|
| Delivery fee below that | – |
| Return window | 30 days |
| Free returns | No |
| Cash on delivery | Yes |
| Tabby | – |
| Tamara | – |
| Apple Pay | Yes |
From the store’s own pages
| Delivery | The shipping policy publishes a cost for Riyadh only. Non-furniture: free above SAR 400 and SAR 40 below that, in 1 to 3 business days. Furniture: free above SAR 2,000 and SAR 200 below that, in 1 to 3 business days, and assembly is not included. The row for other Saudi cities has no cost, and the time is 2 to 6 days. The terms say 2 to 5 business days for other cities. An order on Friday or a public holiday counts as the next working day. If the order has not arrived within 45 days of confirmation, the refund is in full. |
|---|---|
| Click and collect | Free from Stars Avenue Mall in Jeddah or Riyadh Gallery, and furniture is excluded. Anything not collected within 7 days is put back on sale and refunded. |
| Returns | 30 days from delivery for an unused item in its original packaging. Return to any store in Saudi Arabia, and not furniture, or call +966 115 103 211 for collection at a fee equal to the original delivery charge unless the item is defective or wrong, or ship at your expense to the Nibras Al Arabia warehouse in Jawhara, Jeddah, off the Jeddah–Makkah highway, unless pre-authorised. Sale products are not returned and may be exchanged, a set comes back complete, and toiletries are excluded. The refund excludes the original delivery charge, cash handling, and taxes. Cash on delivery is refunded as a website voucher, and a guest has to create an account. The warranty is 6 months, and 2 years on strollers and car seats. |
| Payment | The terms: Visa, Mastercard, PayPal, Apple Pay and online credit. Cash on delivery is up to SAR 10,000 with a SAR 25 handling fee. The shipping policy says cash on delivery is for orders above SAR 500 and adds SAR 50 to delivery. It is not available for click and collect. The pages do not name Tabby or Tamara. |
Read on 2 Nov 2026. en.mamasandpapas.com.sa · en.mamasandpapas.com.sa · en.mamasandpapas.com.sa
Questions shoppers ask
What is the Mamas & Papas code?
AC23: 15% off full-price items and 10% off sale items. Bundles are excluded.
Does AC23 cover sale items and bundles?
Sale items are 10% off and full-price items are 15% off. Bundles are excluded. No new-customer limit is published.
Which countries does AC23 work in?
The UAE and Saudi Arabia only.
How do I use AC23?
On en.mamasandpapas.com.sa, add the products to the basket, enter AC23 in the code field at checkout, and check the price drops before you pay. Bundles are not included in the discount.
When is delivery free?
The shipping policy publishes a cost for Riyadh only: non-furniture is free above SAR 400 and SAR 40 below that, and furniture is free above SAR 2,000 and SAR 200 below that. The row for other Saudi cities has no published cost, and the time is 2 to 6 days. Click and collect at Stars Avenue Mall in Jeddah or Riyadh Gallery is free, and furniture is excluded.
How long is the return window?
30 days from delivery, unused and in the original packaging. Collection from the address costs the original delivery charge unless the item is defective or wrong. Sale products are not returned and may be exchanged, bundles come back as a complete set, and toiletries are excluded. A cash-on-delivery refund is a website voucher, and a guest has to create an account.
Codes and other countries
Mamas & Papas promo codes in Saudi Arabia · Same info for: the UAE