- [AhlaCode](https://ahlacode.com/en/)
- [Kuwait](https://ahlacode.com/en/kw/)
- [New Balance](https://ahlacode.com/en/new-balance-kw/)
- Delivery & returns

# New Balance in Kuwait: delivery, returns and payment

Checked by [Noura Alshammari](https://ahlacode.com/en/editors/noura/) · updated 3 Nov 2026

New Balance in Kuwait: free delivery from KWD 35, 14-day returns, cash on delivery yes, Tabby –. From the store’s own pages, read 3 Nov 2026.

## At a glance

| Free delivery from | KWD 35 |
| Delivery fee below that | KWD 3 |
| Return window | 14 days |
| Free returns | No |
| Cash on delivery | Yes (KWD 3) |
| Tabby | – |
| Tamara | – |
| Apple Pay | Yes |

## From the store’s own pages

| Delivery | The delivery-options page on newbalance.com.kw: next-day delivery for orders before 10pm, and within 1 to 2 days after that. The charge is KWD 3, or free on orders above KWD 35. Click and collect is available, and the collection time on the page is an unpublished template. |
| Returns | The returns page on newbalance.com.kw: 14 days from the delivery date to return an online order, in its original condition and with the invoice. Delivery charges are not refunded unless the reason is a fault, damage or a wrong product. Underwear, swimwear and personalised products are not returned online. |
| Payment and what it sells | Payment options on the Kuwait page: Visa, Mastercard, KNET and Apple Pay, and cash on delivery up to KWD 300 with a KWD 3 surcharge. New Balance is a sportswear and shoe shop run by Alshaya at newbalance.com.kw. Alshaya’s terms say promotion codes cannot be combined with other offers. |

Read on 3 Nov 2026. [newbalance.com.kw](https://www.newbalance.com.kw/en/) · [newbalance.com.kw](https://www.newbalance.com.kw/en/fragments/delivery-information/home-delivery-options) · [newbalance.com.kw](https://www.newbalance.com.kw/en/returns-refunds) · [newbalance.com.kw](https://www.newbalance.com.kw/en/fragments/delivery-information/delivery-info-payment-options)

## Questions shoppers ask

**What is the New Balance code?**

DWFZ: 10% off in Saudi Arabia and Kuwait. No cap is published and no end date is stated.

**Which countries does DWFZ work in?**

Saudi Arabia on newbalance.com.sa and Kuwait on newbalance.com.kw only.

**Can DWFZ be combined with a sale?**

Alshaya’s terms say promotion codes cannot be used with other offers. Check the basket before you pay.

**What does delivery cost?**

KWD 3, or free above KWD 35. An order before 10pm arrives the next day.

**How long is the return window?**

14 days from delivery for online orders. Delivery charges are refunded only for a fault, damage or a wrong product.

**What is the minimum for free delivery at New Balance in Kuwait?**

Orders from KWD 35 ship free; below that delivery costs KWD 3, according to the store’s own page read 3 Nov 2026.

## Codes and other countries

[New Balance promo codes in Kuwait](https://ahlacode.com/en/new-balance-kw/) · Same info for: [Saudi Arabia](https://ahlacode.com/en/new-balance-sa/info/)

Noura Alshammari
Covers fashion, beauty and kids’ stores across the Gulf and Egypt, and tries codes in a real basket before reporting the result. [Profile](https://ahlacode.com/en/editors/noura/) · [How we confirm codes](https://ahlacode.com/en/method/)

Source: https://ahlacode.com/en/new-balance-kw/info/