- [AhlaCode](https://ahlacode.com/en/) - [the UAE](https://ahlacode.com/en/ae/) - [Mamas & Papas](https://ahlacode.com/en/mamas-and-papas-ae/) - Delivery & returns # Mamas & Papas in the UAE: delivery, returns and payment Checked by [Noura Alshammari](https://ahlacode.com/en/editors/noura/) · updated 2 Nov 2026 Mamas & Papas in the UAE: free delivery from AED 300, 30-day returns, cash on delivery yes, Tabby –. From the store’s own pages, read 2 Nov 2026. ## At a glance | Free delivery from | AED 300 | | Delivery fee below that | AED 30 | | Return window | 30 days | | Free returns | No | | Cash on delivery | Yes | | Tabby | – | | Tamara | – | | Apple Pay | Yes | ## From the store’s own pages | Delivery | The shipping policy on 2 Nov 2026: non-furniture is free above AED 300 and AED 30 below that. In Dubai, same day before 1pm, next day before 10pm, or 1 to 3 days. Other emirates are next day or 1 to 3 days, before 10pm. Furniture is free above AED 2,000 and AED 200 below that, next day or 1 to 3 days. The terms page still shows an older table (Dubai non-furniture before 6pm, other emirates before 11:59am, furniture before 3pm). The figure at checkout is the one that applies. | | Click and collect | Free from Mirdif City Centre or Dubai Mall, and furniture is excluded. An order before 6pm on a working day is ready the same day. Anything not collected within 7 days is put back on sale and refunded. | | Returns | 30 days from delivery for an unused, resaleable item in its original packaging and tags. Excluded: toiletries, sale products (they may be exchanged, not returned), outlet, anything not bought on the website, and one piece from a set. Return to a UAE store except department and outlet stores, and not furniture, or call 800-66723 for collection at a fee equal to the original delivery charge unless the item is defective or wrong, or ship to the Al Tayer warehouse in Al Quoz at your expense unless pre-authorised. The refund is the item’s face value without the original delivery charge. The returns page says the refund is within 5 working days after approval. The terms give a 6-month warranty, and 2 years on strollers and car seats. | | Payment | The terms: Visa, Mastercard, American Express, PayPal, Apple Pay and online credit. Cash on delivery is up to AED 10,000 with a AED 25 handling fee. The shipping policy says cash on delivery is for orders above AED 500 and adds AED 50 to delivery. It is not available for click and collect. The pages do not name Tabby or Tamara. | Read on 2 Nov 2026. [mamasandpapas.ae](https://mamasandpapas.ae/shipping-policy.html) · [mamasandpapas.ae](https://mamasandpapas.ae/terms-and-conditions.html) · [mamasandpapas.ae](https://mamasandpapas.ae/returns-refunds.html) ## Questions shoppers ask **What is the Mamas & Papas code?** AC23: 15% off full-price items and 10% off sale items. Bundles are excluded. **Does AC23 cover sale items and bundles?** Sale items are 10% off and full-price items are 15% off. Bundles are excluded. No new-customer limit is published. **Which countries does AC23 work in?** The UAE and Saudi Arabia only. **How do I use AC23?** On mamasandpapas.ae, add the products to the basket, enter AC23 in the code field at checkout, and check the price drops before you pay. Bundles are not included in the discount. **When is delivery free?** The shipping policy: non-furniture is free above AED 300, and AED 30 below that. Furniture is free above AED 2,000, and AED 200 below that. Click and collect at Mirdif City Centre or Dubai Mall is free, and furniture is excluded. **How long is the return window?** 30 days from delivery, unused and in the original packaging. Collection from the address costs the original delivery charge unless the item is defective or wrong. Sale products are not returned and may be exchanged, bundles come back as a complete set, and toiletries are excluded. The returns page says the refund is within 5 working days after approval, and the bank may take longer. **What is the minimum for free delivery at Mamas & Papas in the UAE?** Orders from AED 300 ship free; below that delivery costs AED 30, according to the store’s own page read 2 Nov 2026. ## Codes and other countries [Mamas & Papas promo codes in the UAE](https://ahlacode.com/en/mamas-and-papas-ae/) · Same info for: [Saudi Arabia](https://ahlacode.com/en/mamas-and-papas-sa/info/) Noura Alshammari Covers fashion, beauty and kids’ stores across the Gulf and Egypt, and tries codes in a real basket before reporting the result. [Profile](https://ahlacode.com/en/editors/noura/) · [How we confirm codes](https://ahlacode.com/en/method/) Source: https://ahlacode.com/en/mamas-and-papas-ae/info/