- [AhlaCode](https://ahlacode.com/en/)
- [the UAE](https://ahlacode.com/en/ae/)
- [FirstCry](https://ahlacode.com/en/firstcry-ae/)
- Delivery & returns

# FirstCry in the UAE: delivery, returns and payment

Checked by [Noura Alshammari](https://ahlacode.com/en/editors/noura/) · updated 1 Nov 2026

FirstCry in the UAE: free delivery from AED 50, returns, cash on delivery yes, Tabby yes. From the store’s own pages, read 1 Nov 2026.

## At a glance

| Free delivery from | AED 50 |
| Delivery fee below that | AED 8 |
| Return window | – |
| Free returns | – |
| Cash on delivery | Yes (AED 10) |
| Tabby | Yes |
| Tamara | Yes |
| Apple Pay | – |

## From the store’s own pages

| Delivery | Free from AED 50, and AED 8 below that. The total excludes cash-on-delivery, shipping, the platform fee and gift wrap. FirstCry’s own stock ships within 24 hours except Fridays and public holidays, and the arrival date shown at checkout is an estimate. |
| Returns | The window depends on the category: 2 days for birthday items, 7 days for some clothes, and 14 days for other clothes and footwear. Nappies, wipes, creams, feeding bottles, furniture, ride-ons and several other categories cannot be returned. The product page wins if it differs. |
| Refunds | The product amount is credited to the FirstCry cash-refund balance after a quality check. Shipping, the platform fee, cross-border charges and the cash-on-delivery fee are not refunded. |
| Cash on delivery | Available up to AED 10,000, with an AED 10 fee on every order. You pay the courier in cash. |
| Instalments | Tabby from AED 10 to 10,000 in 4 payments (25% upfront), and Tamara from AED 10 to 5,000 in up to 4 payments. Tabby or Tamara decides who qualifies. |

Read on 1 Nov 2026. [firstcry.ae](https://www.firstcry.ae/shippingpolicy) · [firstcry.ae](https://www.firstcry.ae/returnpolicy) · [firstcry.ae](https://www.firstcry.ae/payments)

## Questions shoppers ask

**Is FirstCry delivery free in the UAE?**

Yes from AED 50. Below that, shipping is AED 8, according to the shipping page.

**Can I pay cash on delivery or in instalments?**

Yes. Cash on delivery is available up to AED 10,000 with an AED 10 fee. Tabby and Tamara are available within the limits on the payments page.

**Which FirstCry code do we list for the UAE?**

MK28, for new customers. We don’t state a percentage, because the discount shows in the basket.

**Can I pay with Tabby or Tamara at FirstCry in the UAE?**

Tabby: Yes. Tamara: Yes. A promo code applies to the order total before it is split into instalments.

## Codes and other countries

[FirstCry promo codes in the UAE](https://ahlacode.com/en/firstcry-ae/) · Same info for: [Saudi Arabia](https://ahlacode.com/en/firstcry-sa/info/)

Noura Alshammari
Covers fashion, beauty and kids’ stores across the Gulf and Egypt, and tries codes in a real basket before reporting the result. [Profile](https://ahlacode.com/en/editors/noura/) · [How we confirm codes](https://ahlacode.com/en/method/)

Source: https://ahlacode.com/en/firstcry-ae/info/