- [AhlaCode](https://ahlacode.com/en/)
- [Saudi Arabia](https://ahlacode.com/en/sa/)
- [Faces](https://ahlacode.com/en/faces-sa/)
- Delivery & returns

# Faces in Saudi Arabia: delivery, returns and payment

Checked by [Noura Alshammari](https://ahlacode.com/en/editors/noura/) · updated 18 Oct 2026

Faces in Saudi Arabia: free delivery from SAR 299, 7-day returns, cash on delivery yes, Tabby yes. From the store’s own pages, read 18 Oct 2026.

## At a glance

| Free delivery from | SAR 299 |
| Delivery fee below that | SAR 10 |
| Return window | 7 days |
| Free returns | – |
| Cash on delivery | Yes (SAR 15) |
| Tabby | Yes |
| Tamara | Yes |
| Apple Pay | – |

## From the store’s own pages

| Standard delivery | Free on orders of SAR 299 and above, SAR 10 below that. Jeddah and Riyadh 2-3 working days, Makkah, Madinah and Taif 3-5, other cities 5-7. |
| Express delivery | 24-hour or next-day delivery in main cities: free from SAR 499, otherwise SAR 15. Two-hour delivery in Riyadh: free from SAR 600, otherwise SAR 40. |
| Cash on delivery | Available, with a SAR 15 fee per order. |
| Payment | Visa, Mastercard and American Express cards, plus instalments with Tabby and Tamara. |
| Returns | Within 7 days of delivery via customer service (8004358000). No returns or exchanges on makeup and skincare, sale or promotion items, or opened products. |
| Refunds | Only the product value is refunded, not shipping or COD fees. Cash orders are refunded as an online voucher, store credit or e-gift card. |

Read on 18 Oct 2026. [faces.sa](https://www.faces.sa/en/Delivery.html) · [faces.sa](https://www.faces.sa/en/Returns.html) · [faces.sa](https://www.faces.sa/en/FAQs.html) · [faces.sa](https://www.faces.sa/en/tabby.html)

## Questions shoppers ask

**What is the free delivery minimum at Faces in Saudi Arabia?**

SAR 299 for standard delivery, SAR 499 for express, and SAR 600 for two-hour delivery in Riyadh.

**Can I return makeup?**

No. The Saudi returns page says makeup and skincare cannot be returned or exchanged.

**Is cash on delivery available?**

Yes, with a SAR 15 fee per order. Tabby and Tamara instalments are also offered.

**How long do I have to return?**

Seven days from receiving the order, arranged through customer service on 8004358000.

**What is the minimum for free delivery at Faces in Saudi Arabia?**

Orders from SAR 299 ship free; below that delivery costs SAR 10, according to the store’s own page read 18 Oct 2026.

**Can I pay with Tabby or Tamara at Faces in Saudi Arabia?**

Tabby: Yes. Tamara: Yes. A promo code applies to the order total before it is split into instalments.

## Codes and other countries

[Faces promo codes in Saudi Arabia](https://ahlacode.com/en/faces-sa/) · Same info for: [the UAE](https://ahlacode.com/en/faces-ae/info/)

Noura Alshammari
Covers fashion, beauty and kids’ stores across the Gulf, and tries codes in a real basket before reporting the result. [Profile](https://ahlacode.com/en/editors/noura/) · [How we confirm codes](https://ahlacode.com/en/method/)

Source: https://ahlacode.com/en/faces-sa/info/