- [AhlaCode](https://ahlacode.com/en/)
- [the UAE](https://ahlacode.com/en/ae/)
- [Alokozay](https://ahlacode.com/en/alokozay-ae/)
- Delivery & returns

# Alokozay in the UAE: delivery, returns and payment

Checked by [Mariam Alhammadi](https://ahlacode.com/en/editors/mariam/) · updated 4 Nov 2026

Alokozay in the UAE: free delivery, returns, cash on delivery yes, Tabby –. From the store’s own pages, read 4 Nov 2026.

## At a glance

| Free delivery from | – |
| Delivery fee below that | – |
| Return window | – |
| Free returns | – |
| Cash on delivery | Yes |
| Tabby | – |
| Tamara | – |
| Apple Pay | Yes |

## From the store’s own pages

| Delivery | The shipping page: the fee is calculated at checkout, and an order may arrive in more than one delivery at no extra cost. Home delivery is every day except Sunday, 7am to 9pm, and office delivery is weekdays, 9am to 6pm. An ID may be requested on orders above AED 1,500. The phone is 800-8282 and the email is support@alokozayshop.com. |
| Returns | The shipping page says returns are easy within 7 days for non-food items. |
| What it sells | AlokozayShop is an online grocer from the Alokozay Group: tea, tissues, drinks, diapers, cooking oil and detergent. The app lists card, Apple Pay, PayPal, cash or card on delivery, and the wallet. |

Read on 4 Nov 2026. [alokozayshop.com](https://www.alokozayshop.com/) · [alokozayshop.com](https://www.alokozayshop.com/ae-en/shipping-delivery) · [alokozay.com](https://www.alokozay.com/en/about-us)

## Questions shoppers ask

**What is the Alokozay code?**

EV. New customers get 20% off, up to AED 25. Existing customers get 10% off, up to AED 20.

**Which countries does EV work in?**

The UAE and Saudi Arabia only. The cap is in dirhams in both countries.

**Is the new-customer discount different?**

Yes. A new customer gets 20% up to AED 25. An existing customer gets 10% up to AED 20.

**What does delivery cost?**

It is calculated at checkout. No single fee is published. An order may arrive in more than one delivery at no extra cost.

**How long is the return window?**

7 days for non-food items, as on the shipping page.

## Codes and other countries

[Alokozay promo codes in the UAE](https://ahlacode.com/en/alokozay-ae/) · Same info for: [Saudi Arabia](https://ahlacode.com/en/alokozay-sa/info/)

Mariam Alhammadi
Follows food delivery, grocery and pharmacy apps, and the bank-card offers that come with them. [Profile](https://ahlacode.com/en/editors/mariam/) · [How we confirm codes](https://ahlacode.com/en/method/)

Source: https://ahlacode.com/en/alokozay-ae/info/